K9 Country Club Policies

Reservations, vaccination records, intake questionnaires, and waivers must be completed prior to arrival.
 

All dogs must be current on Rabies, Bordetella ("Kennel Cough" - administered a minimum of 72 hours prior to stay), Distemper/Parvo, Flea, and Tick preventative. Proof of vaccination is to be provided prior to arrival.  
 

Pick-up and drop-off hours are set to allow us to provide our guest dogs the care and attention they deserve while staying at K9 Country Club. If normal pick-up and drop-off periods just won't work, we will make every effort to accommodate your schedule, but appointments must be pre-arranged. All before and after-hours appointments will result in a $20.00 charge. On holidays all pick-up and drop-offs are by appointment only and the $20.00 fee will apply. 
 

A 50% deposit is required at the time of booking. Balance is due upon pick-up. Deposits are non-refundable but can be used on a future reservation less a $30.00 re-booking fee.
 

Credit/Debit Card transactions will incur a 3% fee. (3% not charged to deposit, only remaining balance).
 

Personal check payment will require a credit card on file. Returned checks will incur a $40.00 fee plus a 3% credit card transaction fee.
 

 If the reservation is canceled or changed at least 10 days prior to the scheduled arrival date/time the deposit fee will be held for use on a future reservation less a $30.00 rebooking fee. In the event the kennel cancels prior to the booking start date, then all sums paid (including any deposit) will be refunded to the client. The client agrees that any such refund is the client's sole and exclusive remedy and the kennel will not be liable for any additional damage.
 

We have the right to refuse a stay or service for any reason.